Privacy Policy

1. Data We Collect

We only collect the minimal information required to schedule and manage your grooming appointment. This includes:

• Identity & Contact Data: Your name, email address, and an optional phone number.
• Appointment & Preference Data: Selected services, appointment dates/times, attendance status, and styling preferences shared for your session.
• Technical & Security Data: Browser push notification tokens (only if explicitly enabled by you), functional session tokens, and temporary anti-spam rate-limiting / approximate region metadata.
• Group Booking Data: First names of guests entered by you solely for multi-chair or sequential scheduling.

2. Cookieless Architecture & B2B Partner Referrals

We do not use invasive third-party tracking cookies, advertising spy-pixels, or behavioral profiling on this website. We use strictly necessary cookies and local storage solely to remember your language preference and verify returning devices for faster booking. Promotional banners displayed on confirmation or portal screens are operated by Wixxam Technologies as part of its cookieless B2B partner referral network; clicking a partner link only increments an anonymous click counter and redirects you to the external partner's website or WhatsApp desk, where that third party's own privacy policy and terms apply.

3. How We Use Your Data

Your personal data is processed strictly to schedule appointments (GDPR Art. 6(1)(b)), send transactional confirmations and reminders, and protect schedule integrity against automated abuse or repeated no-shows (GDPR Art. 6(1)(f)). We never sell or rent your personal data to third parties or external advertisers.

4. Platform Governance, Data Roles, Retention & Security

The probarber.nl digital platform, cloud database, and automated privacy tools are owned, hosted, and technically administered by Wixxam Technologies (Amsterdam, The Netherlands • KVK: 42184184 • BTW: NL005564021837), acting as the Digital Platform Controller for portal infrastructure, cybersecurity, GDPR erasure execution, and cookieless B2B referral slots. Physical grooming services at Waterlooplein 31 are performed by an independent participating studio operator, who accesses daily appointment schedules strictly to fulfill your in-store session and handles in-person point-of-sale payments independently. Data is encrypted in transit and at rest via enterprise cloud and transactional email providers; where infrastructure spans the EEA and the United States, transfers are safeguarded under European Commission Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework. Booking records and inbound emails are automatically purged after 12 months, and inquiry forms after 6 months. You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).